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Customer reviews of George Rhodes And Sons Ltd

At George Rhodes And Sons Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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George Rhodes And Sons Ltd

George Rhodes And Sons Ltd

Based on 188 customer reviews

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  • 5

    Outstanding reputation continues

    By Frank H on 09 August 2016 | Verified purchase

    The whole experience of trading in my old car for a newer model was calm and pleasant. Josh, the sales executive, was polite, unhurried and knowledgeable. I have dealt with George Rhodes since 1972: buying cars used and brand new, and having them serviced. I trust them. In forty-four years they have never put a foot wrong. Not the cheapest around, but there is a feeling that they are very choosy about what they buy in, and everything is thoroughly checked over before being offered for sale. Their pricing is reasonably negotiable; I have never felt unfairly treated in purchasing deals. Servicing and repairs are not the cheapest, but you are buying a very high standard, and there is no question that it is very good value. George Rhodes and Sons has an outstanding reputation locally, which looks set to continue into the third generation. Five stars, no hesitation!

  • 5


    By Ann C on 03 August 2016 | Verified purchase

    I bought my Ford Fiesta Titanium off the internet from George Rhodes and I am absolutely delighted with it and the help I had from them. It was driven (for a fee) from Stoke on Trent to Norfolk by John and Mick in convoy; they arrived at 11 am and the deal was done in less than an hour. I had my test drive with John, we then went to my bank in Fakenham, transferred the money, George Rhodes taxed the car and John and Mick were on their way home by 1 pm. The car has a fantastic spec for a 2014 Fiesta, all singing/all dancing, 8,500 on the clock, is a fantastic colour and I am delighted with it. I will be calling in on George Rhodes if I ever get to Stoke as they were super helpful and have sold me a car which I love. Everyone in the dealership I spoke to were pleasant and very helpful!

  • 5


    By Jennifer H on 30 July 2016 | Verified purchase

    Fantastic service, lovely staff, recommended by a friend and would and have recommended again

  • 5

    Excellent !!!!¿¿¿

    By Angela B on 07 July 2016 | Verified purchase

    Buying my car was EASY!!! why?? GOOD CHOICE!! GOOD VALUE!! NO PRESSURE that is usually associated with car sales. Friendly helpful staff. In conclusion the whole process from seeing the car on Sunday was completed by Wedensday Oh and they gave me a beautiful bouquet of flowers to boot!!!! What more do you want!! Make this company your first port of call!! Thank you Angela

  • 5

    Fantastic service when buying my car.

    By Christy T on 30 June 2016 | Verified purchase

    Having searched numerous websites and garages across the North West / Midlands I eventually found the car of my dreams at George Rhodes & Sons via Autotrader. GR&S ltd, specifically our sales contact, Josh made our visit a pleasant and constructive experience. The car was inspected prior to pick up and im really pleased with the service provided. Thank you Josh and all at GR&S. Christy & Neil

  • 5

    Friendly efficient service

    By Andrew C on 26 June 2016 | Verified purchase

    Friendly efficient service, as always. A family business we have dealt with for years. Always look after us well.

  • 5

    The best buying experience so far....

    By Maria B on 21 June 2016 | Verified purchase

    Buying a car is stressful at the best of times but Rhodes and Sons offer the level of service, quality, reliability and personal attention that one would expect from a respected family business spanning five generations. Stress disappears and car buying becomes a pleasure - used cars are immaculate and excellent value. I will buy again...

  • 5

    Excellent service

    By Jane P on 21 June 2016 | Verified purchase

    We had to drive a long way to get to George Rhodes & Sons Ltd but once we were there we had an excellent service. We weren't rushed or hassled. We were given plenty of time to make our decision and could take the car for a test drive unescorted. All our queries were met with courtesy and the staff dealing with us went to some trouble to make sure we had all the information we needed and were happy with our purchase.

  • 5

    Quality cars...quality service.

    By Mark L on 13 June 2016 | Verified purchase

    Professional and top quality service without being hassled or harangued or put under pressure. I was handed the keys to a Hyundai Premium tourer 2012 plate with only 15k on the clock and was left to have a good look and feel of the car without a staff member hanging around my shoulders pressuring me for a decision. 10/10 Thanks guys. Mark 'Bubba' Lewis. :0)

  • 5

    Typical used car dealer

    By Kamal N on 06 June 2016 | Verified purchase

    Good choice of quality used cars. However George Rhodes are a typical used car dealership with regards to customer service - very friendly & helpful until the sale, once they've got your money - they're not so helpful. There was a minor problem with the car I bought - however George Rhodes don't seem to be so keen to get in touch - now they've made the sale.

    Reply from George Rhodes And Sons Ltd on 06/06/16

    We are very sorry to hear that you feel we are a 'typical used car dealer'. Here at George Rhodes customer service is our number one priority and we continually strive to exceed our customers expectations. I will ask the Sales Executive who sold you the vehicle to get in touch shortly to discuss the minor problem you have experienced and arrange a resolution which you will be happy with. Regards Jacob Rhodes Sales Manager